Note: It is very important to note that Process monitor is resource hungry! Never leave the “Capture” ON with the default settings as this could easily lead the server to go down. Now, right-click on the event, and select “Properties” to find out exactly what’s causing the error. The log will then display which process tried to access the file. It has a convenient filter option, which you can customize to focus on only those events related to the domain or status you are investigating.įor example, if you have an “Access is denied” error, put a filter on the domain file path, and further focus with the status. Process monitor can be used to capture what happens in the back-end when you access a web page in the browser. Process Monitor is an advanced monitoring tool for Windows that shows real-time file system, Registry and process/thread activity. The IIS errors may not be very descriptive, and the log files may not contain all necessary information.įor such cases, we use Microsoft Process Monitor to exactly pin point what is causing the error. We’ve seen that, in Windows dedicated servers and VPS, users sometimes request assistance in troubleshooting HTTP errors. Wait until the system starts (it may take up to 15 minutes) and run Procmon.exe again.Īfter you have finished collecting the required log files, please provide them to your Kaseya Support Technician for further evaluation.In our role as Outsourced Tech Support for web hosts, trouble-shooting and maintaining IIS web servers is something our engineers do on a regular basis. Specify the path for the logs to be saved, then click OK. Select All Events in the Events to save section.Maximize Process Monitor and uncheck the option File -> Capture Events. Minimize Process Monitor and reproduce the issue.
Before unpacking, make sure that the current user account has administrator privileges. Process Monitor is a Sysinternals program provided by Microsoft with the express purpose of monitoring the windows environment. The following guide outlines how to gather these logs:įirst: download and unpack procmon.exe. Under certain circumstances, Kaseya Support Technicians will require that you collect Process Monitor Logs so that they can further troubleshoot an issue you may be experiencing with Kaspersky Endpoint Security.
0 kommentar(er)
